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3Com Corporation LIMITED WARRANTY
HARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following lengths of time from the date of purchase from 3Com or its
Authorized Reseller:
If a product does not operate as warranted above during the applicable warranty period, 3Com shall, at
its option and expense, repair the defective product or part, deliver to Customer an equivalent product or
part to replace the defective item, or refund to Customer the purchase price paid for the defective
product. All products that are replaced will become the property of 3Com. Replacement products may be
new or reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty or the
remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer
contained in, stored on, or integrated with any products returned to 3Com for repair, whether under
warranty or not.
SOFTWARE 3Com warrants that the software programs licensed from it will perform in substantial conformance to the
program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or
its Authorized Reseller. 3Com warrants the media containing software against failure during the warranty
period. No updates are provided. 3Com’s sole obligation with respect to this express warranty shall be (at
3Com’s discretion) to refund the purchase price paid by Customer for any defective software products, or
to replace any defective media with software which substantially conforms to 3Com’s applicable published
specifications. Customer assumes responsibility for the selection of the appropriate applications program
and associated reference materials. 3Com makes no warranty or representation that its software products
will work in combination with any hardware or applications software products provided by third-parties,
that the operation of the software products will be uninterrupted or error free, or that all defects in the
software products will be corrected. For any third-party products listed in the 3Com software product
documentation or specifications as being compatible, 3Com will make reasonable efforts to provide
compatibility, except where the noncompatibility is caused by a “bug” or defect in the third-party’s
product.
STANDARD WARRANTY
S
ERVICE
Standard warranty service for hardware products may be obtained by delivering the defective product,
accompanied by a copy of the dated proof of purchase, to 3Com’s Corporate Service Center or to an
Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for
software products may be obtained by telephoning 3Com’s Corporate Service Center or an Authorized
3Com Service Center, within the warranty period. Products returned to 3Com’s Corporate Service Center
must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the
outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The
repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days
after receipt of the defective product by 3Com.
WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE
PAID, AT 3COM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS,
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE,
INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER
PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION,
MAINTENANCE, OR USE OF ITS PRODUCTS.
Network adapters Lifetime
Other hardware products (unless otherwise specified above) 1 year
Spare parts and spares kits 90 days
SS2TRHWBook Page 5 Monday, May 5, 1997 3:11 PM