Filter
Top Products
Chapter 4 131
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 231.
Symptoms (Verified) Go To
Power On Issue Page 132
No Display Issue Page 133
LCD Failure Page 135
Internal Keyboard Failure Page 135
TouchPad Failure Page 136
Internal Speaker Failure Page 136
Internal Microphone Failure Page 138
ODD Failure Page 140
Modem Failure Page 143
WLAN Failure Page 143
Thermal Unit Failure Page 144
Other Functions Failure Page 145
Intermittent Failures Page 146
Undermined Failures Page 146
Chapter 4