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viii MX2800 STS-1 User Manual 61200659L1-1
Customer Service, Product Support Information, and Training
ADTRAN will replace or repair this product within five years from the date of ship-
ment if the product does not meet its published specification, or if it fails while in ser-
vice.
A return material authorization (RMA) is required prior to returning equipment to
ADTRAN. For service, RMA requests, training, or more information, see the toll-free
contact numbers given below.
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or
ADTRAN Sales:
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please
contact ADTRAN Technical Support and have the unit serial number available.
The Custom Extended Services (ACES) program offers multiple types and levels of
service plans which allow you to choose the kind of assistance you need. For questions,
call the ACES Help Desk.
Applications
Engineering
(800) 615-1176
Sales (800) 827-0807
Technical Support (888) 4ADTRAN
ACES Help Desk (888) 874-2237