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Chapter 3: Troubleshooting
48
the following:
Verify that the network device connected to the twisted pair port is
powered on and is operating properly.
Verify that the twisted pair cable is securely connected to the
switch port and to the port on the remote network device.
Verify that the port is connected to the correct twisted pair cable.
This is to eliminate the possibility that the port is connected to the
wrong network device, such as a powered off device.
Try connecting another network device to the twisted pair port with
a different cable. If the twisted pair port is able to establish a link,
then the problem is with the cable or the other network device.
Verify that the twisted pair cable does not exceed 100 meters (328
feet).
Verify that you are using the appropriate category of twisted pair
cable: Category 3 or better for 10 Mbps operation and Category 5
and Category 5E for 100 and 1000 Mbps operation.
Note
A 1000Base connection may require five to ten seconds to establish
a link.
SFP Port LINK/ACT LED Off
Problem: The LINK/ACT LED for an SFP transceiver is off.
Solutions: The fiber optic port on the transceiver is unable to establish a
link to a network device. Try the following:
Verify that the network device connected to the fiber optic port is
operating properly.
Verify that the fiber optic cable is securely connected to the port on
the media converter channel and to the port on the remote network
device.
Check that the SFP module is fully inserted in the slot.
Verify that the operating specifications of the fiber optic ports on
the SFP transceiver and the remote network device are
compatible.
Verify that the correct type of fiber optic cabling is being used.
Verify that the port is connected to the correct fiber optic cable.
This is to eliminate the possibility that the port is connected to the
wrong remote network device, such as a powered off device.
Try connecting another network device to the fiber optic port using