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KINDLE DX USER’S GUIDE 2
nd
EDITION Chapter 11 · 127
CHAPTER 11:
Troubleshooting
You can resolve many problems with your Kindle, quickly and easily. If you encounter
any of the following problems with your Kindle, click on the issue for help.
• My Kindle won’t turn on/My Kindle is unresponsive or appears frozen.
• My wireless isn’t working.
• I’m unable to download a book even though I see strong wireless signal strength
• I only received a partial download of my Kindle Content or my Kindle Content
seems to be corrupted.
• I’m having problems transferring content from my computer to my Kindle
• Text-to-speech sounds distorted.
• My Kindle doesn’t charge when using the power adapter.
• I can’t open any of my books and receive an error message instead.
• None of my problems are listed above. What should I do?