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Troubleshooting Symptom Charts/Hard Drive - 20
Hard Drive
Internal or external
hard drive does not
operate
1 Verify that all hard drive connections are secure.
2 Verify that external drive is properly terminated.
3 Reseat logic board.
4 Replace internal IDE hard drive.
5 Replace chassis/wiring harness.
6 Replace logic board. Retain customer’s SIMMs.
Internal hard drive
runs continuously
1 Verify that system software is version 7.5 (or later).
2 Replace hard drive cable.
3 Replace internal hard drive.
4 Replace logic board. Retain customer’s SIMMs.
Hard drive not found
when booted from CD-
ROM drive
Use Drive Setup 1.03 to attempt mounting the hard drive.