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Solving Print Quality Problems
Chapter 5: Troubleshooting ❖ 5-35
Unfused or partially
fused image
The printed image is not
fully fused to the paper
and easily rubs off.
Damp paper stock. Replace paper stock.
Heavy or unusual paper stock. Use only approved paper/media.Refer to
the
User Guide
.
Defective Fuser. Replace the Fuser. Contact your Customer
Support Center for information. See
“Installing the Maintenance Kit”
(page 4-9)
for removal and installation instructions.
Wrinkled prints
Prints are wrinkled,
creased, or torn.
Poor paper condition. Inspect/replace the paper stock.
Paper is damp. Replace paper stock.
Fuser is at its end of life Replace the Fuser. Contact your Customer
Support Center for information. See
“Installing the Maintenance Kit”
(page 4-9)
for removal and installation instructions.
Table 5.3 Print quality problems
(continued)
Problem Possible Cause(s) Corrective Action(s)
Table 5.3 Page 6 of 8