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Appendix
45
Troubleshooting
About SPHD Connectors
KL1100 Models
There are four models in the KL1100 series. Options include integrated 17” or
19” LCD panels and AC or DC based input power sources.
Symptom Action
There are ghost images on the
external monitor.
The distance between the external console and the
KL1100 is too great. The maximum VGA cable
distance should not exceed 20m and, in some cases,
may need to be shorter. Replace the VGA cable with
one of an appropriately short length.
Some characters I enter from
the keyboard do not display
correctly.
The keyboard layout setting for the port does not
match the keyboard you are using. On your switch,
change the keyboard layout setting for the port to
match the layout of the keyboard you are using.
I can’t use the special keys on
the Sun external keyboard to
control Sun computers.
Use Sun keyboard emulation keystrokes (page 44) to
acheive all Sun keyboard functions.
This product uses SPHD connectors for its KVM and/or
Console ports. We have specifically modified the shape of these
connectors so that only KVM cables that we have designed to
work with this product can be connected.
Model LCD Panel Power
KL1100M 17" AC
KL1100N 19" AC
KL1100D 17" DC
KL1100E 19" DC