Filter
Top Products
TROUBLESHOOTING
Many operational problems have simple solutions. To save yourself time, check the following list
before
calling for service.
Symptom
Possible
cause
Symptom
Possible
cause
__-
.
The IN USE LED does not turn on when you turn on the POWER SWITCH.
Is the machine plugged in?
Is there power to the wall outlet?
The machine does not receive.
Is the Slide Switch in the FAX position?
Also check to see if the handset is set properly in its cradle.
Was receiving paper properly loaded?
Symptom
Possible
cause
When receiving manually, pressing the START control does not start reception.
You hung up the telephone before pressing the START control.
Symptom
Possible
cause
The machine does not transmit or document was not received.
Is IN USE LED blinking?
Did you load document face down?
Did you hang up the handset before IN USE LED started blinking?
Symptom
Possible
cause
Dirty copies received from remote unit.
Dirty scan glass on sending machine.
Symptom
The machine does not copy.
Possible
Did you load document face down?
cause Is the handset set properly in its cradle?
34