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Appendices 79
Appendix B: Using DSView Software Over a Modem Connection
An external modem can be attached to the DSR1021/1022 switch. You can use this modem to
access the switch when an Ethernet connection is not available.
A modem/PPP dial-up connection must be established before the remote operation is enabled. Be
sure to set the dial-up connection options to 115,200 bps, 8 bits, 1 stop bit, no parity and enabled
hardware flow control.
Before you begin
Perform the following actions before using the DSR Remote Operations software:
• Ensure that the DSR1021/1022 switch is configured. See Chapter 2 for more information.
• Ensure that DSR1021/1022 switch users have been added to the DSR1021/1022 switch
internal database. If the DSView 3 software is not available, the switch database is used for
authentication. If neither are available, authentication cannot be performed for the DSR1021/
1022 switch. See
Chapter 4 for more information.
• Ensure that an external modem is attached to the DSR1021/1022 switch MODEM port. The
modem should have auto-answer turned off (typically a modem’s default setting).
• Ensure that your client PC contains dial-up software and that the software is configured
properly. See your operating system documentation for more information.
Establishing a DSR Remote Operations software connection
See the DSView Installer/User Guide for detailed instructions on how to establish a DSR Remote
Operations software connection.