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Appendices 61
Appendix B: Using the DSView Client Software
Over a Modem Connection
An external modem may be attached to the DSR1021 switch. This modem may
be used to access the appliance when an Ethernet connection is not available.
A modem/PPP dial-up connection must be established before the remote
operation is enabled. The dial-up connection options should be set to
115200 baud, 8 bits, 1 stop bit, no parity and enabled hardware fl ow control.
The remote operations must then be enabled within the Authentication
Timeout specifi ed in the Terminal Applications menu or the PPP link will
be disconnected. See Chapter 4 for more information about setting the
Authentication Timeout.
Once a modem dial-up connection is established, you select the DSView Client
software window Options - Remote Operations - Enable command to establish a
DSView software session with the DSR1021 switch over the modem link.
When a remote operation is enabled, the DSView Client software window will
contain a topology tree with the single DSR1021 switch.
The following DSView software options are not available when using a
modem connection:
• Specifi cation of an authentication server
• Enabling of port status polling
• Displaying server views
• Global macros
• Privacy mode connections to the Video Viewer window
• Viewing connected users to a Video Viewer window
Before you begin
The following actions should be performed before using the DSView Client
software over a modem connection:
• Ensure that the DSR1021 switch is confi gured. See Getting Started in
Chapter 2 for more information.
• Ensure that DSR switch users have been added to the DSR1021 switch
internal database. If the DSAuth Server is not available, the appliance
database is used for appliance authentication. If neither are available,
authentication cannot be performed for the DSR1021 switch, an error
will display and the appliance will not be available in the DSView Client
software topology tree. See Accessing the Terminal Applications Menu in
Chapter 4 for more information.