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Troubleshooting
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Troubleshooting
• The Setup Assistant completed installation, but my web
browser doesn’t work.
• I am unable to connect to the Internet. The “modem” LED on
my Router is off, and the “internet” LED is blinking.
If you cannot connect to the Internet, and the “modem” LED is off,
and the “internet” LED is blinking, the problem may be that your
modem and Router are not connected properly.
1. Make sure the network cable between the modem and the Router
is connected. The cable should be connected at one end to the
Router’s “to Modem” port, and at the other end to the network
port on your modem.
2. Unplug the cable or DSL modem from its power source for three
minutes. After three minutes, plug the modem back into its power
source. This may force the modem to properly recognize the
Router.
3. Unplug the power to your Router, wait 10 seconds, and then
reconnect the power. This will cause the Router to reattempt
communication with the modem. If the “modem” LED on the
Router is not lit after completing these steps, please contact
Belkin Technical Support.
4. Try shutting down and restarting your computer.