BenQ model gp1 Projector User Manual


 
Troubleshooting 51
Troubleshooting
The projector does not turn on.
No picture
Blurred image
Remote control does not work
The password is incorrect
Cause Remedy
There is no power from the power
cable.
Plug the AC adapter into the DC IN socket on
the projector, plug the power cord into the AC
inlet on the AC adapter, plug the power cord
into the power outlet. If the power outlet has a
switch, make sure that it is switched on.
Attempting to turn the projector on
again during the cooling process.
Wait until the cooling down process has
completed.
Cause Remedy
The video source is not turned on or
connected correctly.
Turn the video source on and check that the
signal cable is connected correctly.
The projector is not correctly
connected to the input signal device.
Check the connection.
The input signal has not been
correctly selected.
Select the correct input signal with the
SOURCE key on the projector or remote
control.
Cause Remedy
The projection lens is not correctly
focused.
Adjust the focus of the lens using the focus
ring.
The projector and the screen are not
aligned properly.
Adjust the projection angle and direction as
well as the height of the unit if necessary.
Cause Remedy
The battery is out of power. Replace the battery with new one.
There is an obstacle between the
remote control and the projector.
Remove the obstacle.
You are too far away from the
projector.
Stand within 7 meters (23 feet) of the
projector.
Cause Remedy
You do not remember the password.
Please see "Entering the password recall
procedure" on page 23 for details.