17
APPENDIX A: Troubleshooting
A.3 Shipping and Packaging
If you need to transport or ship your Relay Output Card PCI:
• Package it carefully. We recommend that you use the original container.
• If you are shipping the Relay Output Card PCI for repair, make sure you
include everything that came in the original package. Before you ship, contact
Black Box to get a Return Authorization (RA) number.