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Black Box Networks PICO systems
Pico Manual v5.1
V5.1 24
6 Warranty conditions
Black Box Corp. warrants that the Black Box product purchased will free from defects in
material and workmanship for a period of one (1) year from the date of purchase. This
warranty period will not be extended by virtue of a repair of the product or a replacement
of any component of the product during the warranty period.
This warranty covers only normal commercial use. Black Box Corp. is not responsible for
warranty service should the Black Box identification marks, serial numbers or original
seals be removed, altered, or broken, or should the product fail to be properly maintained
or fail to function properly as a result of any modification, misuse, abuse, improper
installation, neglect, improper shipping, damage caused by disasters such as fire, flood,
earthquake or lightning, improper electrical current, or service other than by Black Box
Corp. or its authorised partners.
If the Black Box product fails to operate as warranted at any time during the warranty
period, Black Box Corp. will repair, or at its option, replace the defective product at no
additional charge.
In no event will Black Box Corp. be liable for any damages including loss of data,
lost profits, lost savings, lost business, or other incidental or consequential or indirect
damages arising out of the installation, use, maintenance, performance, failure or
interruption of the Black Box product, even if Black Box Corp. has been advised of
the possibility of such damage.
If you purchased the Black Box product in the United States, some states do not allow the
limitation or exclusion of liability for incidental or consequential damages, so the above
limitation may not apply to you.
The purchaser or user shall have the responsibility to give Black Box Corp. prompt
written notice of any warranty claims. If the product was purchased through an authorised
partner of Black Box Corp., notice may be given in writing to that authorised partner in
the area in which the product was being used.
The product may be returned to Black Box Corp. only if it has a Return Material
Authorisation (RMA) number. The product must be shipped prepaid, insured and in the
original shipping package or similar package for safe shipment. The RMA number must
be marked on the outside of the shipping package. Any product returned without an RMA
number shall be rejected.
Transportation charges for the return of the product will be paid by Black Box Corp. if it
is determined by Black Box Corp. that the product was defective within the terms of the
warranty; otherwise the purchaser or user shall be responsible for costs of return handling
and transportation.
If the Black Box product does not operate as warranted above, the customer’s sole
remedy shall be repair or replacement. The foregoing warranties and remedies are
exclusive and are in lieu of all other warranties, expressed or implied, either in fact
or by operation of law, statutory or otherwise, including warranties of