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Troubleshooting
6
1
Printer properties for Windows
®
7 and Windows Server
®
2008 R2 users
Other difficulties
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine off
and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn
the machine on.
If you still cannot turn on the machine, plug the power cord directly into a different
known working wall outlet (do not plug it into a surge suppressor or backup battery
type of device), and then turn on the machine. If this works, then the wall outlet,
battery backup device, or surge suppressor device is the cause of the problem.
The machine cannot print EPS
data that includes binary with
the BR-Script3 printer driver.
(Windows
®
)
You need the following settings to print EPS data:
a For Windows
®
7 and Windows Server
®
2008 R2:
Click the Start button and Devices and Printers.
For Windows Vista
®
and Windows Server
®
2008:
Click Start button, Control Panel, Hardware and Sound, and then Printers.
For Windows
®
XP and Windows Server
®
2003:
Click Start button, and select Printers and Faxes.
b Right-click the Brother HL-XXXX BR-Script3 icon and select Properties
1
.
c From the Device Settings tab, choose TBCP (Tagged binary communication
protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through
a network. For installing BR-Script3 printer driver through the network, visit the
Brother Solutions Center at http://solutions.brother.com/
.