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CHAPTER 6 TROUBLESHOOTING
6–13
Paper Handling
Question Recommendation
The printer does not load
paper.
Check to see if the “Paper Empty” message
appears on your computer screen or the
Alarm
and
Paper
lamps are blinking on the printer
control panel. If so, the multi-purpose sheet feeder
may be out of paper or not properly installed. If it
is empty, load a new stack of paper into the
feeder.
If there is paper in the multi-purpose sheet feeder,
make sure it is straight. If the paper is curled, you
should straighten it before printing. Sometimes it
is helpful to remove the paper, turn the stack over
and put it back into the paper tray.
Reduce the amount of paper in the multi-purpose
sheet feeder, then try again.
Clean the paper feed rollers. See “Cleaning the
Paper Feed Rollers” in Chapter 5.
The printer does not load paper
from the manual feed slot.
Re-insert the paper firmly, one sheet at a time.
How can I load envelopes? You can load envelopes from either
the multi-purpose
sheet feeder 1
or the manual feed slot. Your
application software must be set up correctly to print
on the envelope size you are using. This is usually
done in the page setup or document setup menu of
your software. Refer to your application manual.
What paper can I use? You can use plain paper, envelopes, transparencies,
labels, and organizer paper. For information on
loading paper, see “Paper Handling” in Chapter 2.
How can I clear paper jams? See “PAPER JAMS” in this chapter.