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CHAPTER 6 TROUBLESHOOTING
6–3
English
Service Calls
If an unrecoverable error occurs, the printer indicates the need for a
service call by lighting all the lamps and then the following combination
of lamps alternately:
Service Call Fuser mal-
function
Laser BD
malfunction
Program
error
D-RAM error
ALARM
●❍❍●
READY
❍●❍❍
DATA
❍❍●●
MANUAL
❍❍❍❍
Service Call Service A Service B Service C Service D
ALARM
❍●❍●
READY
●●❍❍
DATA
●●❍❍
MANUAL
❍❍●●
Service Call Service E0 Service E1 Service P NV-RAM
error
AppleTalk
error
ALARM
❍●❍●❍
READY
●●❍❍●
DATA
❍❍●● ●
MANUAL
●●●●●
● ON ❍ OFF
If you see any of these service call indications, reset the printer in either
of the following ways:
1. Reset the printer using the RESET switch or the FF/CONT switch and
try to print again.
2. Unplug and plug in the power cord and then try to print again.
If you cannot clear the error and see the same service call indication after
resetting the printer, consult your dealer or our authorized service
representative. Report the error status and situation referring to the above
table.
✒ Note
Check the top cover, the multi-purpose sheet feeder and the main
controller board to verify that they are firmly installed.