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CHAPTER 6 TROUBLESHOOTING
6–7
English
Q & A
This section contains questions and answers for using your printer. If you
have encountered a problem, find the question relating to your problem
and take the steps recommended to correct the problem.
Setting up the Printer Hardware
Question Recommendation
The printer does not
work. All lamps are off.
The printer may be in sleep mode. Press any
switch to wake up printer.
The printer does not print. Check the following:
• The protective parts have been removed.
• The toner cartridge and drum unit are
installed properly.
• The interface cable is securely connected
between the printer and computer.
• Check to see if any lamps are blinking.
Notice which lamps are blinking and refer
to Operator Call section of this manual.
Setting up the Printer for DOS
Questions Recommendation
I cannot print from my
application software
• Check if the DOS application software
interface settings match that of your printer.
( i.e., if you are using a parallel printer
cable, then you would most likely set your
DOS software printer port to LPT1.)
• Check to see if the printer has any printer
alarms active.