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CHAPTER 7 TROUBLESHOOTING
7-11
Setting Up the Machine for DOS
Question Recommendation
I cannot print from my
application software.
Check if the DOS application software interface
settings match that of your machine: for example,
if you are using a parallel printer cable, you would
most likely set your DOS software printer port to
LPT1.
Check if the machine has any alarms active.
Check if the appropriate printer is selected in your
application software.
The machine prints, but it
prints incorrect information.
Sometimes it prints a couple of
characters and then ejects the
page, etc.
This is an indication that your application machine
emulation setting and the machines emulation do not
match. Check in your application software which
printer you have selected to make sure the machine is
set up correctly. Remember the machine emulates
three widely used printer selections: HP LaserJet IIP,
Epson FX-850, and IBM Proprinter XL. Try setting
the printer into HP emulation and then select the HP
LaserJet IIP printer in your application software.
The machine does not print
when I press the Print Screen
Key.
(
Data
lamp On)
Press the panel
switch
. The data has been sent to the
machine but the machine did not receive the Page
Eject command: print screens do not send this
command.
The machine prints the first
part of my document but does
not print the last page.
(
Data
lamp On)
This was a common problem with database software
and spreadsheet software when not correctly set up.
The data has been sent to the machine but the
machine did not receive the Page Eject command.
Press the panel
switch
to eject the page. Then check
with your software supplier on how to add a Page
Eject (or Form Feed) command to the end of your
print job.
How can I change the User
settings or default settings of
the machine?
Use the remote printer console (RPC) program.