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Troubleshooting and routine maintenance
63
C
Cover is Open
Close the Front
Cover.
The front cover is not closed
completely.
Close the front cover of the machine.
Cover is Open
Close the Back
Cover.
The back cover is not closed
completely.
Close the back cover of the machine.
Document Jam The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
See Document jams on page 66 or Using the
ADF (automatic document feeder) on page 18.
Drum End Soon The drum unit is near the end of
its life.
Use the drum unit until you have a print quality
problem; then replace the drum unit with a new
one.
(See Replacing the drum unit on page 101.)
The drum unit counter was not
reset when a new drum was
installed.
Press Menu, 5, 5, and then a or b to choose
Drum.
Press OK and press 1 to reset the drum unit
counter.
Drum Error The corona wires on the drum
unit need to be cleaned.
Clean the four corona wires on the drum unit.
(See Cleaning the corona wires on page 82.)
EL Error The machine has a mechanical
problem.
Open the front cover and close it again.
Fuser Error The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Turn the power switch off, wait a few seconds,
and then turn it on again. Leave the machine for
15 minutes with the power on.
The fuser unit is too hot.
Fuser Unit End It is time to replace the fuser unit. Call your Brother dealer to purchase a new fuser
unit.
Init Unable XX The machine has a mechanical
problem.
Turn off the machine’s power switch and then
turn it on again. If the error message continues
leave the machine for several minutes and then
try to print, copy or scan again.
Jam Duplex
(DCP-9042CDN only)
The paper is jammed in the
duplex tray.
(See Paper is jammed underneath Paper Tray 1
or in the fuser unit (DCP-9042CDN only)
on page 75.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper jams on page 67.)
Jam Inside The paper is jammed inside the
machine.
(See Paper jams on page 67.)
JamMPTray The paper is jammed in the MP
tray of the machine.
(See Paper jams on page 67.)
JamTray1 The paper is jammed in the paper
tray of the machine.
(See Paper jams on page 67.)
Laser Unit End It is time to replace the laser unit. Call your Brother dealer to purchase a new laser
unit.
Error Message Cause Action