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TROUBLESHOOTING AND ROUTINE MAINTENANCE
13 - 5
Paper is Jammed in the Paper Cassette
1
Pull the paper cassette out of the
machine.
2
Remove any crinkled sheets.
3
Adjust the guides to fit.
4
Press down on the paper to flatten it in the paper cassette.
5
Reinstall the paper cassette.
Paper is Jammed near the Drum Unit
1
Open the front cover.
2
Remove the drum unit but do not force it if it cannot be removed easily.
Instead, pull the edge of the jammed paper from the paper cassette.
3
Gently pull out the jammed paper.
4
Reinstall the drum unit.
5
Close the front cover.
Paper is Jammed in the Fuser Unit
1
Open the rear cover.
2
Pull out jammed paper. When you
have to pull paper out the back of the
machine, the fuser may get dirty with
toner powder causing the next few
printed page(s) to look messy. Print a
few copies of the test page until the
pages print clearly.
3
Close the rear cover.