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Brother
®
One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
■
This limited warranty (“warranty”) is
given only to the original end-use/retail
purchaser (referred to in this warranty as
“Original Purchaser”) of the
accompanying product, consumables
and accessories (collectively referred to
in this warranty as “this Product”).
■
If you purchased a product from
someone other than an authorized
Brother reseller in the United States or if
the product was used (including but not
limited to floor models or refurbished
product), prior to your purchase you are
not the Original Purchaser and the
product that you purchased is not
covered by this warranty.
What is covered:
■
This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items
include but are not limited to print heads,
toner, drums, ink cartridges, print
cartridges, refill ribbons, therma PLUS
paper and thermal paper.
■
Except as otherwise provided herein,
Brother warrants that the Machine and
the accompanying Consumable and
Accessory Items will be free from
defects in materials and workmanship,
when used under normal conditions.
■
This warranty applies only to products
purchased and used in the United
States. For products purchased in, but
used outside, the United States, this
warranty covers only warranty service
within the United States (and does not
include shipping outside the United
States).
What is the length of the Warranty
Periods:
■
Machines: one year from the original
purchase date.
■
Accompanying Consumable and
Accessory Items: 90 days from the
original purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
2 Damage caused by improper
installation, improper or abnormal use,
misuse, neglect or accident (including
but not limited to transporting this
Product without the proper preparation
and/or packaging);
3 Damage caused by another device or
software used with this Product
(including but not limited to damage
resulting from use of non Brother
®
-brand
parts and Consumable and Accessory
Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
and,
5 Problems arising from other than defects
in materials or workmanship.
6 Normal Periodic Maintenance Items,
such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted
warranty repair without authorization from
Brother and/or alteration/removal of the
serial number).
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329
for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center
within the applicable warranty
period.
Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale showing that this
Product was purchased within the U.S. For
the name of local Brother Authorized Service
Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made
by Brother in its sole discretion.
MFC LIMITED WARRANTY (USA)