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Troubleshooting
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The machine does not feed
paper from the MP tray.
Make sure that MP Tray is selected in the printer driver.
Fan the paper well and put the paper tray back in the machine.
How do I print on envelopes? 1 Open the back cover.
2 Pull down the two gray levers to the envelope position.
3 When you have finished printing envelopes, reset the two gray levers to their
original positions and close the back cover.
(See Printing on thick paper, labels and envelopes from the MP tray on page 15.)
Load three envelopes at a time in the MP tray. Your application must be set to print
the envelope size you are using. This is usually done in the Page Setup or Document
Setup menu of your application.
(See your application’s manual for more information.)
Network difficulties
Difficulties Suggestions
Cannot print over a network
after completing the software
installation.
When the Cannot print to the networked printer. screen appears, follow the
on-screen instructions. If the problem is not solved, see the Network User's Guide.
Make sure the interface is set to Auto on the machine (see how to change the
interface on page 92).
The Brother software cannot
be installed.
(Windows
®
)
If the Security Software warning appears on the computer screen during the
installation, change the Security Software settings to permit the Brother product
setup program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it, and then install the Brother software.
Cannot connect to wireless
network.
(HL-L8350CDW and
HL-L8350CDWT)
Investigate the problem using the WLAN report. Print the WLAN report in the menu
selection:
Machine Info., Print WLANReport, and then press Go.
For more details, see the Network User's Guide.
For other problems concerning using your machine on a Network, see the Network User's Guide.
Paper handling difficulties (continued)
Difficulties Suggestions