Brother HL-L8350CDW Printer User Manual


 
Troubleshooting
191
6
Other difficulties
Difficulties Suggestions
The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine off
and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn
the machine on.
If you still cannot turn on the machine, plug the power cord directly into a different
known working wall outlet (do not plug it into a surge suppressor or backup battery
type of device), and then turn on the machine. If this works, then the wall outlet,
battery backup device, or surge suppressor device is the cause of the problem.
The machine cannot print EPS
data that includes binary with
the BR-Script3 printer driver.
(Windows
®
)
To print EPS data, do the following:
a For Windows
®
7 and Windows Server
®
2008 R2:
Click the (Start) button > Devices and Printers.
For Windows Vista
®
and Windows Server
®
2008:
Click the (Start) button > Control Panel, Hardware and Sound > Printers.
For Windows
®
XP and Windows Server
®
2003:
Click the Start button > Printers and Faxes.
For Windows
®
8 and Windows Server
®
2012:
Move your mouse to the lower right corner of your desktop. When the menu bar
appears, click Settings > Control Panel. In the Hardware and Sound group,
click View devices and printers.
For Windows Server
®
2012 R2:
Click Control Panel on the Start screen. In the Hardware group, click View
devices and printers.
b For Windows
®
7, Windows
®
XP, Windows Vista
®
, Windows Server
®
2003,Windows Server
®
2008 and Windows Server
®
2008 R2:
Right-click the Brother HL-XXXX BR-Script3 icon and select Printer
properties (Properties), and Brother HL-XXXX BR-Script3 if needed.
For Windows
®
8, Windows Server
®
2012 and Windows Server
®
2012 R2:
Right-click the Brother HL-XXXX BR-Script3 icon, select Printer properties.
c From the Device Settings tab, choose TBCP (Tagged binary communication
protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through a
network. For installing the BR-Script3 printer driver through the network, visit the
Brother Solutions Center at http://solutions.brother.com/
.