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Troubleshooting and Routine Maintenance
111
B
Replace XX Ink
Cannot Print
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, black & white faxes will
be stored in the memory. If a
sending machine has a color fax,
the machine's ‘handshake’ will
ask that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be stored in the memory
as a black & white fax.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 116.)
Scan Unable XX See Clean Unable XX in this
table.
See Clean Unable XX in this table.
Unusable Device
Disconnect device
from front connector.
Turn the machine
off & on by pressing
On/Off button on
control panel.
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press On/Off to turn the
machine off and then on again.
Unusable Device
Please Disconnect
USB Device.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
(For more information, visit us at
http://solutions.brother.com
.)
Unplug the device from the USB direct
interface.
Wrong Paper Size Paper is not the correct size. Check that the Paper Size setting matches
the size of paper in the tray. Load the
correct size of paper, and then press
Black Start or Color Start. (See Paper
Size on page 22.)
Error Message Cause Action