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Troubleshooting and Routine Maintenance
97
B
Init Unable XX
The machine has a mechanical
problem.
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Open the scanner cover and remove any foreign
objects inside the machine. If the error message
continues, see Transferring your faxes or Fax
Journal report on page 99 before disconnecting
the machine so you will not lose any important
messages. Then, disconnect the machine from
the power for several minutes and then
reconnect it.
Ink Empty Black
Ink Empty Yellow
Ink Empty Cyan
Ink Empty Magent
The indicated ink cartridge is
empty. The machine will stop all
print operations. While memory is
available, black and white faxes will
be stored in the memory. If a
sending machine has a colour fax,
the machine's
‘handshake’ will ask
that the fax be sent as black and
white. If the sending machine has
the ability to convert it, the colour
fax will be stored in the memory as
a black and white fax.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 103.)
Low Temperature
The print head is too cold. Allow the machine to warm up.
Media Error The memory card is either
corrupted, improperly formatted, or
there is a problem with the memory
card.
Put the card firmly into the slot again to make
sure it is in the correct position. If the error
remains, check the media drive (slot) of the
machine by putting in another memory card that
you know is working.
Near Empty Black
Near Empty Yellw
Near Empty Cyan
Near Empty Mgent
The indicated ink cartridge is
running out of ink. If a sending
machine has a colour fax, the
machine's
‘handshake’ will ask that
the fax be sent as black and white.
If the sending machine has the
ability to convert it, the colour fax
will be received into memory as a
black and white fax.
Order a new ink cartridge.
No Caller ID There is no incoming call history.
You have not received any calls,
you have not activated the Caller ID
feature on your machine, or you
have not subscribed to the Caller ID
service from your telephone
company.
If you want to use the Caller ID feature call your
telephone company. (See Caller ID on page 38.)
(See Caller ID on page 40.) (See Caller ID (For
Singapore and Hong Kong) on page 43.)
No Cartridge An ink cartridge is not installed
properly.
Take out the ink cartridge and put it in again
seating it properly. (See Replacing the ink
cartridges on page 103.)
No File The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
Error Message Cause Action