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11 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
No
Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not
Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number.
(See
Storing Speed-Dial numbers
on page
5-1.)
Document Jam The document scanned from ADF
was longer than about 35.4
inches.
See Using the automatic document feeder
(ADF) on page 1-7.
The document is jammed in the
MFC.
See Document jams on page 11-5.
Out of Memory The MFC’s memory is full. (Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
—OR—
Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage.
(See Setting Fax Storage on page 6-3.)
—OR—
Print the faxes that are in the memory.
(See Printing a fax from the memory on page
4-5.)
(Printing operation in process)
Reduce print resolution.
Paper Jam Paper is jammed in the MFC. (See Printer jam or paper jam on page 11-6.)
Wrong Paper
Size
Paper is not the correct size. Reload the correct size of paper (Letter, Legal
or A4), and then press Black Start or
Color Start.
ERROR MESSAGES
ERROR
MESSAGE
CAUSE ACTION