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List of Error Messages
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TenantID
Error Message Remedy
Could not acquire the Tenant ID. Check
<WebMonitor> connection.
Check the status of Canon Business Imaging Online.
Confirm the network settings (DNS settings, proxy
settings, etc.) of the printer.
Could not acquire the Tenant ID. [User ID]
or [Password] is incorrect.
Enter the correct user ID and password.
The file has been uploaded.
The acquired Tenant ID has been deleted
because [WebMonitor.Url] has been
updated. Register the Tenant ID again.
Acquire the Tenant ID again.
The file has been updated.
The acquired Tenant ID has been deleted
because [WebMonitor.Url] has been
updated. Register the Tenant ID again.
The tenant ID needs to be re-registered.
Contact the system administrator.
Retrieve the tenant information from the Management
Console.
An error occurred during initialization. Log out any currently logged in users.
Check the status of Canon Business Imaging
Online. If the problem cannot be resolved, contact
your System Manager.
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