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Appendix
53
Helper Viewer Error Messages
Message
Details
Solution
No response from video server.
The viewer could not connect to the video server.
There is a coding error in the Web page used for video distribution, or there is a
problem on the camera server. Check with the administrator of the camera server.
Situation
At connection
Message
Details
Solution
Network is busy. Please try again later.
The limit on the number of video server connections has been exceeded.
Access to the camera server is apparently overcrowded. Wait some time and then
try again to acquire control privileges.
Situation
At connection
Message
Details
Solution
No response from camera control server. You can use video only.
The viewer could not connect to the camera control server.
This is normal operation because camera control is prohibited by the
camera server
.
Situation
At connection
Message
Details
Solution
camera is off-line or abnormal
The connected camera is switched off or the RS cable is not connected.
There is a problem with the camera server (with the camera power supply or the
RS cable connection). Check with the administrator of the camera server.
Situation
At connection
Message
Details
Solution
disconnected
The connection time limit has expired or the connection was cut due to restart
processing on the camera server.
To reconnect, reload (refresh) the Web page in your Web browser.
Situation
At connection