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If you turn on the printer and the ON LINE, HS, and HQ indicators are
blinking, a RAM/ROM error has probably occurred. Try these steps to
clear the problem:
1. Press the POWER button to turn off the printer.
2. Wait 15 seconds, and press the POWER button again to turn on
the printer. If the problem is cleared, the ON LINE indicator will
blink for a few seconds and then light steadily, and the print head
will move to the home position. If the HS and HQ indicators
continue to blink, call the Canon help desk.
ERROR Light Is On
If the ERROR indicator lights, follow these steps:
1. Check the sheet feeder. If the printer is out of paper, load paper
into the sheet feeder and press ON LINE to continue printing.
2. Check the printer for a paper jam. If a paper jam has occurred,
clear is as described later in this chapter. (See the Paper Jams
Occur section.)
Paper Loading Problems
This section contains problems and solutions related to loading paper
and envelopes into your printer. Locate the problem you are having, and
follow the steps in the order listed.
Paper Does Not Load Into Printer
1. Make sure the paper selection lever (on the right side of the sheet
feeder) is set to the correct position:
For normal weight paper, set it to the back position.
For envelopes or thick paper, set it to the front
position.
For manually feeding paper, set it to the front
position.
2. When manually feeding paper, make sure the printer is on-line.
Then insert the single sheet of paper all the way into the sheet
feeder and hold it for one second. If the paper is not inserted far
enough, the printer cannot load it.
3. Make sure the paper rest is extended and the paper is not curled.
Multiple Sheets Load Into Printer