Canon C3380I Printer User Manual


 
When a Message Is Displayed
6-4
6
Troubleshooting
When a Message Is Displayed
If the machine is unable to print for some reason, the Error indicator lights up and a
message indicating the cause of the problem is displayed on the touch panel
display. When these messages are displayed, take the appropriate action to solve
the problem.
NOTE
If a message indicating another problem occurs at the same time as the first error
message, a warning message will not be displayed.
If the message is shown with the "
Error Skip
" mark, you can bypass the error and
continue printing by pressing [Error skip]. However, if you do this, print data may be lost
or the data may not be printed correctly. If you want to cancel the procedure, cancel the
print job to remove the cause of the problem, and print the data again.
For instructions on performing an error skip from the touch panel display, see "Skipping
an Error during Printing," on p. 2-25.
For instructions on canceling a print job from the touch panel display, see "Canceling
Print Jobs," on p. 2-12.
E730-1001 PDL Initialize Error Service Call
Cause An error occurred during the initialization of the printer function.
Remedy Perform a printer reset to try to initialize the function again. (See "Reset Printer,"
on p. 3-100.) If this error persists, contact your local authorized Canon dealer.
E730-100A PDL Service Call Service Call
Cause An internal error has occurred.
Remedy Perform a printer reset to try to initialize the function again. (See "Reset Printer,"
on p. 3-100.) If this error persists, contact your local authorized Canon dealer.
E730-100B PDL Font Error Service Call
Cause A master font error has occurred.
Remedy Perform a printer reset to try to initialize the function again. (See "Reset Printer,"
on p. 3-100.) If this error persists, contact your local authorized Canon dealer.