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Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support
options including*:
o 24-hour, 7-day-a-week, toll free automated support for troubleshooting
issues on most current products (1-800-423-2366)
o Speak to a technician free of service charge (currently Monday through
Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m.
EST, excluding holidays) for products still under warranty** (1-757-413-
2848)
o Speak to a technician (currently $24.99) during holidays and days/hours
not listed above regarding urgent product questions or for products no
longer under warranty (1-800-423-2366)
o E-mail support via the Canon Computer Systems, Inc. Web site
(www.ccsi.canon.com)
o 24-hour, toll-free Fax Retrieval System (1-800-526-4345)
o 24-hour Bulletin Board Service (1-757-420-2000)
*Support program specifies subject to change without notice.
**Refer to individual product information for warranty details.
Canon Canada
Customer support for Canadian residents is available 24 hours a day (seven days a week) at
1-800-263-1121
In other countries contact your Canon Dealer.