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Basic Problems
The most basic problems you may encounter are "the printer does not print" and "
your print quality is not satisfactory."
o If the printer does not print
• Check all your cable connections
• Check your printer driver setup
• Check your computer configuration
o If your print quality is not satisfactory
• Clean the print head
• Clean the print head five times
• Replace the BJ cartridge
o If colors are missing
• Perform a Nozzle Check Pattern (see page 4-4)
• Clean the print head (see page 4-7)
• If necessary, replace the BJ cartridge (see page 4-16)