Filter
Top Products
76
Chapter 6 Troubleshooting
Error code C06
Cause The imprinter cover and endorser ED600 cover are open (with
the optional imprinter and endorser ED600 installed).
Remedy Close the imprinter cover and endorser ED600 cover.
Error code C07
Cause The upper scanner, imprinter cover, and endorser ED600 cover
are open (with the optional imprinter and endorser ED600
installed).
Remedy Close all covers.
Error code d02
Cause Double feed detected by the document length.
Remedy Check the document against the scanned image, and scan the
document again.
Error code d04
Cause Double feed detected by the ultrasonic.
Remedy Check the document against the scanned image, and scan the
document again.
Error code d06
Cause Double feed detected by the document length and the
ultrasonic.
Remedy Check the document against the scanned image, and scan the
document again.
Error codes
Exx (Service call error)
Cause Scanner internal error
Remedy The scanner must be repaired by a service engineer. Turn OFF the
power, contact your service representative, and notify them of the
error code.
Error code H01
Cause The optional imprinter’s ink cartridge is not correctly installed.
Remedy Install the imprinter cartridge properly.
Error code J01
Cause Staple detected, document transfer stopped.
Remedy Open the upper scanner and remove the document. Check to see if
the document was scanned correctly, and scan the document
again.