Filter
Top Products
Chapter 13 Troubleshooting 13-9
Troubleshooting
Message Error Code Cause Action
INSTALL BC-21e
(
Continued)
You tried to print a
received colour fax with
the installed Black BJ
cartridge.
Replace the BJ cartridge
with the Colour BJ cartridge
(→ p. 12-12). If you do not
have this BJ cartridge
available, you can print the
document with another BJ
cartridge. (→ p. 7-18)
You tried to print a
received colour fax with
the installed Photo BJ
cartridge (PHOTO INK
PRINT setting disabled in
the MultiPASS C75/FAX-
B215C).
Replace the BJ cartridge
with the Colour BJ cartridge
(
→
p. 12-12). If you do not
have this BJ cartridge
available, you can print the
document with another BJ
cartridge. (
→
p. 7-18)
For the MultiPASS C75/FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. (
→
p. 14-8)
INSTALL BC21/22e
— You tried to make a colour
copy with the installed
Black BJ cartridge.
Replace the BJ cartridge
with the Colour or Photo BJ
cartridge. (→ p. 12-12)
INSTALL BC21e/20
— You tried to make a black
& white copy, print a
received black & white
fax, print a report, or print
a black & white document
in memory with the
installed Photo BJ
cartridge (PHOTO INK
PRINT setting disabled in
the MultiPASS C75/FAX-
B215C).
Replace the BJ cartridge
with the Colour or Black BJ
cartridge (→ p. 12-12).
For the MultiPASS C75/FAX-
B215C, you can alternatively
enable the PHOTO INK
PRINT setting. (→ p. 14-8)