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Chapter 13 Troubleshooting 13-3
Troubleshooting
Clearing Jams
Jams in the ADF
When a document jams or misfeeds in the ADF, the LCD displays CHECK DOCUMENT.
Follow this procedure to clear the document jam:
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You do not need to unplug the unit when clearing document jams.
1 Press Stop.
2 Open the operation panel partially by gently
pulling it towards you.
• It only opens slightly.
• Do not try to pull the document out without
opening the operation panel since you may tear or
smudge the document.
3 While holding the operation panel open,
remove the document.
• Pull it gently in either direction.
• If a multipage document is loaded, remove the
entire document from the ADF.
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If the paper does not pull out easily, do not
force it. Contact your local authorised Canon
dealer or the Canon help line.
4 When you are finished, close the operation
panel by pressing it down from the centre.
• Be sure to close the operation panel until it locks
into place, or the unit will not function properly.
5 Press Resume and start the operation again.