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11-3
Troubleshooting
4 Hold both sides of the jammed
paper and carefully move it
inward, then gently pull it out.
CAUTION
– When removing jammed paper, take
care not to cut your hands on the edges
of the paper.
– When removing jammed paper or when
inspecting the inside of the machine, do
not allow necklaces, bracelets, or other
metal objects to touch the inside of the
machine, as this may result in burns or
electrical shock.
– If you tear the paper, remove any torn
pieces to avoid further jams.
– If loose toner comes into contact with
your skin or clothing, wash with cold
water. Warm water will set the toner.
5 Gently pull the jammed paper
out of the machine.
If the leading edge of the paper is visible
but has not entered the imaging area, pull
the paper forwards and roll it inwards.
CAUTION
– Do not pull the jammed paper forward
from the paper cassette. It may cause a
machine malfunction.