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11-8
Troubleshooting
LOAD CORRECT PAPER The size of the paper in the
paper cassette or multi-
purpose feeder is different
from that of the paper
specified in <CASSETTE>
or <MP TRAY> of the
<PAPER SETTINGS> menu.
– Load the correct paper
size or change the paper
size in <CASSETTE> or
<MP TRAY> of the
<PAPER SETTINGS>
menu. For more informa-
tion, see “Setting Paper
Size and Type,” on p. 3-7.
– If you are trying to print a
report or list, set the paper
size to <A4> or <LTR>
and load paper of the
same size.
Then reset the machine by
opening the front cover and
then closing it.
LOAD PAPER No paper is loaded in the
paper cassette or multi-
purpose feeder, or not
inserted correctly.
Load paper in the paper
cassette or multi-purpose
feeder. (See “Loading
Paper,” on p. 3-4.) Make sure
the paper stack in the paper
cassette does not exceed
the capacity of the paper
cassette.
Load paper in the multi-
purpose feeder one by one.
If you load paper while
making copies, do not load a
different paper size.
On the second line in the
LCD the message
<CASSETTE> or <MP
TRAY> and the paper size
may appear. In this case,
load the corresponding
paper in the paper cassette
or multi-purpose feeder.
Message Description Action