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7-3
Troubleshooting
7
NOT REGISTERED
Cause The one-touch speed dialing key or coded speed dialing code you entered is not registered.
Remedy Register the one-touch speed dialing key or coded speed dialing code. For more information, see the
following:
• "Registering One-Touch Speed Dialing," on p. 3-1
• "Registering Coded Speed Dialing," on p. 3-3
RECEIVED IN MEMORY
Cause The machine received the fax in the memory because paper or toner ran out, a paper jam occurred,
or incorrect paper size was loaded.
Remedy Load correct paper size in the cassette, replace the cartridge, or clear the paper jam. For more
information, see the following:
• Chapter 2, "Paper Handling," in the User’s Guide
• Chapter 8, "Maintenance," in the User’s Guide
• Chapter 9, "Troubleshooting," in the User’s Guide
REMOVE MP PAPER
Cause Paper is loaded in the multi-purpose feeder.
Remedy Remove the paper from the multi-purpose feeder.
If the machine receives the fax or prints the reports and lists when paper is loaded in the
multi-purpose feeder, they will be stored in the memory.
Error Codes
Errors in reports are recorded as error code numbers because there is not enough space to print a
detailed description of the error in the report. When errors are recorded in reports, note the error code
number, and check it against the table below to learn more about what caused the error and how to
remedy it.
#0001
Cause There may be a document jam.
Remedy Clear the jam.