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Error Message Resolution Guide
Message Reason Solution Reference Tech Note
User Count Exceeded.\n Session
Ended;
Possible authorization issue. Verify that you have the correct number of
licenses for the number of Mobile Units you
are using.
---
Primary Unavailable\nTrying Alternate; First Host IP address not available
trying the remaining addresses in
the Host list.
Verify the host address. ---
APMAC.DAT Error\nSession Ended; Access point Media Access Control
error.
Most likely a range, access point, radio,
host or network issue. Troubleshoot the
customer’s environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
MUIP.DAT Error\nSession Ended; Mobile Unit IP Error. Most likely a Mobile Unit network setting
issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Missing Subnet IP\nSession Ended; Mobile Unit IP Netmask Error. Most likely a Mobile Unit network setting
issue. Troubleshoot the customer’s
environment.
T1113, T1114, T1161,
T1171, T1187 and
T1194
Error Opening File; File is missing. Verify that the configuration files are on the
Mobile Unit. Or perhaps there is a
hardware failure.
---
Telnet API\nnot found; Program files are missing. Reload program files. ---
Battery Low Warning\n\nReplace
Battery Soon;
Not enough power to operate the
Mobile Unit.
Replace the battery with a fully recharged
battery.
---
No Host List.\nPress any key\nTo Edit
Host IP's;
Have not configured your target
hosts.
Configure the target host IP addresses. ---
Unable to Allocate\nFont Memory; Mobile Unit does not have enough
memory to load the fonts.
Reduce the fonts in use or expand the
memory in the Mobile Unit.
---
Supported Equipment Manual • March, 2006
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