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E
This section describes what to do when you have problems with operation.
When an error occurs
Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as
illustrated below.
Press C and check the appropriate section of this manual for the operation you want to perform.
Troubleshooting
E001
E003
E004
E005
E008
E009
E010
E011
E015
E016
E017
E018
E019
E021
E023
E024
E025
E026
E029
E030
E031
E032
E033
E035
E036
E037
E038
E040
E041
E042
E044
E045
Error
code
Message Meaning Action
Return the mode switch to its original setting and finalize the
operation.
Press the original clerk button and finalize the transaction
before pressing another clerk button.
Input correct check number or assign the proper clerk
number.
Complete operation.
Reallocate memory or expand memory (if possible).
Enter a clerk number.
Enter password.
Close the drawer.
Shut the cash drawer.
Switch to another mode and then back to the RF mode for the
next transaction.
Input a check number.
Input a table number.
Enter the number of customer.
Correct the program.
Perform stock maintenance.
Perform stock maintenance.
Retry registration/register to a proper department or PLU.
Register condiment/preparation PLU.
Finalize the transaction.
Register <RATE TAX>.
Press <SUBTOTAL>.
Press <FS/ST>.
Enter the amount tendered.
Input amount tendered again.
Perform pick up operation.
Enter correct amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Insert new validation paper.
Perform check print.
Perform check endorsement.
Mode switch position changed before finalization.
Clerk button pressed before finalization of a registration
being performed under another clerk button.
The signed on clerk differs from the clerk performed the
tracking check registration.
Initialization or unit lock clear operation in progress.
Memory allocation exceeds total memory capacity.
Registration without entering a clerk number.
Operation without entering the password.
The drawer is left open longer than the program time (drawer
open alarm).
Attempt to register while the cash drawer is open.
Printer error
Two consecutive transactions attempted in the refund mode.
Attempt made to register an item without inputting a check
number.
Attempt made to register an item without inputting a table
number.
Finalize operation attempted without entering the number of
customer.
No department linked PLU is registered.
Actual stock quantity becomes less than the minimum stock
quantity.
Actual stock quantity becomes/is negative.
Scale read error/perform non-scale registration to scalable
item.
No condiment/preparation PLU is registered.
Item registration is prohibited, while partial tender.
Finalization of a transaction attempted without registering
rate-tax.
Finalization of a transaction attempted without confirming the
subtotal.
Finalization of a transaction attempted without confirming of
the food stamp subtotal.
Finalize operation attempted without entering amount tender.
Change amount exceeds preset limit.
Contents of the drawer exceed programmed limit.
High amount lock out/low digit lock out error
Read/reset operation without declaring cash in drawer.
This error appears only when this function is activated.
Attempt to register a new transaction without issuing a guest
receipt.
Attempt to register a new transaction without validation.
Validation paper (slip printer) has run out.
Attempt to register a new transaction without printing check.
Attempt to register a new transaction without printing check
endorsement.
Wrong mode
Wrong operator
Error INIT/FC
Insufficient
memory
Please sign on
Enter password
Close the drawer
Close the drawer
Check R/J
printer
Change back to
REG mode
Enter CHK/TBL
number
Enter Table
number
Enter number of
customers
No Dept Link
Stock shortage
No stock
Illegal scale
read or entry
Enter condiment/
preparation PLU
In the tender
operation
Press RATE TAX
key
Press ST key
Press FSST key
Enter tendered
amount
Change amount
exceeds limit
Remove money
from the drawer
Digit or amount
limitation over
Perform money
declaration
Issue guest
receipt
Print validation
Insert VLD paper
and retry
Print cheque
Print Check
Endorsement