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Troubleshooting
9-9
Using the Loader Diagnostics Menu
If you have any diagnostic errors, contact Chaparral technical support.
Using the Loader Utility Menu
If you have any diagnostic errors, contact Chaparral technical support.
Understanding SCSI Errors
The event log includes SCSI errors reported by SEPs and disk drives on your system.
If you see these errors in the event log, the information below may assist you. For
more information about viewing the event log, see
Displaying the Event Log
on
page 5-1.
Disk Errors
If a disk detects an error, it reports the error, which is recorded in the event log. The
figure below shows an example of a disk detected error.
DISK CHAN
FAILED
An error has occurred in
communicating on the disk
channel.
Check the cables on the channel.
Check the termination on the disk
channel.
SDRAM
UNCORR ECC
A noncorrectable multiple bit
SDRAM ECC error.
Reseat the memory. If the problem
continues, replace the memory.
Table 9-2. Error events (Continued)
Event Definition Recommended Action
Disk Channel
SCSI ID
Sense Key
Sense Code
Sense Code Qualifier