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Installation Preparations
4021194 Rev A 11
Information Your Service Provider Needs
You will need to give your service provider the following information, which is
printed on the bar code label attached to the residential gateway:
The serial number of the residential gateway. The serial number consists of a
series of alphanumeric characters preceded by S/N.
The Media Access Control (CM MAC) address of the residential gateway. The
CM MAC address consists of a series of alphanumeric characters preceded by
CM MAC.
The Media Access Control (MAC) address of the residential gateway media
terminal adapter (MTA MAC). The MTA MAC address consists of a series of
alphanumeric characters preceded by MTA MAC.
The following illustration shows a sample bar code label; the image may vary from
the label on the actual product.
Write down these numbers in the spaces provided:
Serial Number _______________________
CM MAC MAC Address ________________________
MTA MAC Address ________________________
I Want to Use the Residential Gateway for Telephone Service
If your residential gateway supports digital telephone service, you will need to set
up a telephone account with your local service provider to use your residential
gateway for telephone service.
When you contact your service provider, you may be able to transfer your existing
telephone numbers, or your cable telephony service provider will assign a new
telephone number for each current or additional active telephone line. Discuss these
options with your telephony service provider.