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Installation Guide for the Cisco MGC Node Manager 2.5(2)
OL-4062-02
Chapter 2 Installing Cisco MGC Node Manager
Troubleshooting Common Installation Problems
License challenges Verify that:
• The license file has a .lic extension
• The license file is present in the /opt/CSCOcemf/license
directory.
• The license has not expired. If it has, get a new license at
http://cco.cisco.com/kobayashi/sw-center/sw-registratio
n.shtml. For instructions, see Task 4: Ensure That the
Sun Solaris 8 Operating System Is Installed, page 2-5.
• The license is a multi-user license.
• The license file was not issued for a different machine.
The license is machine-specific; you cannot move a
license file from one machine to another but must get a
new license for your current machine.
Uninstallation problem Make sure you are uninstalling in the correct sequence.
Before uninstalling Cisco EMF, you must uninstall
Cisco MGC Node Manager. Before uninstalling Cisco MGC
Node Manager, make sure that Cisco EMF is running.
Table 2-4 Troubleshooting Installation Problems (continued)
Problem Suggested Steps