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Wireless-G Broadband Router with 2 Phone Ports
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Appendix A: Troubleshooting
Frequently Asked Questions
What is WEP?
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a shared key algorithm, as described in the
IEEE 802.11 standard.
What is WPA?
WPA is Wi-Fi Protected Access, a wireless security protocol that can be used in conjunction with a RADIUS
server.
What is a MAC Address?
The Media Access Control (MAC) address is a unique number assigned by the manufacturer to any Ethernet
networking device, such as a network adapter, that allows the network to identify it at the hardware level. For all
practical purposes, this number is usually permanent. Unlike IP addresses, which can change every time a
computer logs onto the network, the MAC address of a device stays the same, making it a valuable identifier for
the network.
How do I reset the Router?
Press the Reset button on the back panel for about five seconds. This will reset the Router to its default settings.
How do I resolve issues with signal loss?
There is no way to know the exact range of your wireless network without testing. Every obstacle placed
between the Router and a wireless PC will create signal loss. Lead glass, metal, concrete floors, water and walls
will inhibit the signal and reduce range. Start with the Router and your wireless PC in the same room and move
it away in small increments to determine the maximum range in your environment.
You may also try using different channels, as this may eliminate interference affecting only one channel.