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Chapter 4
30
Test page does not print
Make sure:
• Your print cartridges are properly installed. For help, see
page 22.
• You are using the correct cable, and it is not damaged. If
you are using a parallel cable, make sure it is an IEEE 1284-
compliant parallel cable that supports bidirectional
printing.
• Your Compaq printer is set as the default printer.
Printer prints very slowly
• Close any open applications not in use.
• Select Normal (600 x 600 dpi) or Draft (300 x
600 dpi) on the Document/Quality tab of Printer
Properties. For help, see page 5.
• Consider purchasing more memory or increasing the virtual
memory for your computer.
Note: Photos or documents containing graphics may take
longer to print than regular text.
Paper misfeeds or jams
Printer does not feed envelopes
If regular paper feeds without problems, make sure:
• You are loading the envelopes correctly. For help, see
page 3.
• You are using an envelope size supported by your printer,
and it is selected in Printer Properties.
• Your application is designed to print envelopes. Check the
user’s documentation that came with your application.