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Quick User’s Guide 2–5
Troubleshooting
The keyboard itself is
defective.
Either replace the keyboard by a
known working unit or try the
keyboard with another PC.
You are not using the
correct driver, or you
need to update the driver.
The keyboard driver is
provided with all
Windows 2000 and
Windows XP preloaded
systems. For other
operating systems, refer
to your operating system’s
documentation.
Download the latest driver from the
Compaq Web site
www.compaq.com/support (search
for Evo D510 e-pc).
You are not using the
latest BIOS.
Download the latest BIOS from the
Compaq Web site
www.compaq.com/support (search
for Evo D510 e-pc).
Your keyboard uses
batteries, and the
batteries need to be
replaced.
Replace the batteries.
The mouse is not
working.
The mouse cable is not
correctly connected.
1. Switch off the PC (not necessary
with a USB mouse).
2. Plug the cable into the correct
connector on the back of the PC
(color coding is used for easy
matching).
3. Switch on the PC.
You are not using the
latest BIOS.
Download the latest BIOS from the
Compaq Web site
www.compaq.com/support (search
for Evo D510 e-pc).
Solving Minor Problems (Continued)
Problem Cause Solution
evo_d510_e-pc.book Page 5 Tuesday, July 23, 2002 5:10 PM