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Troubleshooting 53
Part Number: 216023-001 - Writer: Carey Gregg - Saved by: The Integrity Group
Pages: 5 Words: 990 Saved date: 09/22/0010:06 AM File Name: Ch06.doc
Troubleshooting (continued)
Problem Solution
Remote control does not
operate
1. The two AAA batteries may need
to be replaced.
2. Verify that the batteries are
installed properly.
Remote mouse does not
operate computer.
1. Make sure the Y-cable is
connected to both the computer
and the Multimedia Adapter. Do
not connect both the USB and
RS232 connectors to the computer
at the same time. The USB
connector is the preferred
connector.
2. If the RS232 connection is being
used, the remote control does not
function until the serial port is
initialized. You may need to
restart the computer to initialize
the serial port. The remote control
Page Up and Page Down
functions require an additional
driver when used with the RS232
connector. This driver can be
found on the CD-ROM that came
with your projector.
Compatibility issues with
equipment attached to the
projector.
Refer to Appendix B “Flash ROM
Upgrade” for more information.
If this does not resolve the problem,
contact your Compaq authorized
service provider or call Compaq
Customer Support for help. Refer to
the “Worldwide Telephone Numbers”
booklet included in the projector
documentation kit for a complete list of
customer support numbers to call.
Image size is too small/large. Adjust the manual zoom until the
image is the desired size.