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Support and Service
Getting Assistance for Your Computer
Startup Guide 51
To get support by telephone, refer to the phone number list below. If your notebook
product is not normally sold in the country of use, you must call for support in a country
that supports your notebook model. Currently, service and support assistance is provided
only in the following countries and regions:
Home Support
United States: (208) 4PC-HELP [(208) 472-4357]
Canada: (905) 206-4663
United Kingdom: +44 (0)207-512-52-02
Germany: +49 (0) 180-52-58-143
Italy: +39 02-264-10-350
Singapore: 65-6272-5300
Malaysia: 1 800 805 405
Hong Kong: 852-300 28 555
Business Support
Australia: 61-3-8877-8000
Singapore: 65-6272-5300
Malaysia: 1 800 805 405
Hong Kong: 852-300 28 555
Japan:
Navi Dial: 0570-000-510
other: 81-3-5344-7181
For best service, make sure you have as much of the following available when you call:
• Your computer’s model and serial number.
• Your computer’s operating system.
• Any messages displayed when the problem occurred.
• Were there any changes to the computer, software, related hardware, or accessories
before this occurred? Can the problem be re-created?